These conditions govern the use and access to the frusciosport.it website and apply to any purchase order for goods or services provided by M&A SPORT ASD through the aforementioned site.
Before confirming a purchase, the customer must carefully read these general terms and conditions of sale. Confirmation of the order implies full knowledge and express acceptance of these Terms and Conditions, made available to allow reading, storage, and archiving.

Who We Are

M&A SPORT ASD – frusciosport.it – is a company based in Viale Trento 56/F, Vicenza, Italy.
Customers can contact customer service via email at: sport@meneghinieassociati.it
If necessary, M&A may contact you by phone or via the email address you provided.

Subject

The subject of these General Conditions is the online sale of products through the e-commerce service on the frusciosport.it website.
Products sold on the website can only be purchased and delivered in the countries listed on the site.
Any order for delivery outside these countries will be automatically rejected during the order processing procedure.

Contract

The purchase procedure is guided and explained at every stage to allow you to check and correct any errors before finalizing the order.
Once the order is completed, you will receive a confirmation email. However, this should not be considered acceptance of the order.
The order is accepted once the shipping confirmation has been sent.
This communication implies that the contract between you and M&A is concluded.

If the order is not accepted, M&A will notify you by email and refund the amount paid.
Non-acceptance may depend on unavailability of the product, sudden and unforeseeable inventory reductions, errors in pricing or product description, or M&A’s inability to meet the delivery date indicated at the time of the order.
M&A reserves the right not to accept an order for any reason.

Each order is assigned an identification number which will be communicated upon order acceptance. This allows us to assist you when you contact us about your order.
Products are sold to the customer identified by the data entered at the time of completing and submitting the electronic order form with simultaneous acceptance of these General Conditions.

M&A requires the customer to enter necessary purchase details such as name, surname, address, email address, and phone number.
Entering false and/or invented names in the online order procedure and subsequent communications is prohibited.
The seller reserves the right to take legal action against any violations or abuse, in the interest of all consumers.

By accepting these Terms and Conditions, the buyer relieves the seller of any liability arising from issuing incorrect tax documents due to errors in the data provided during the online order, being the customer solely responsible for their correct entry.

Products

Images of products on our website are for illustrative purposes only.
Some color variations may occur due to technical characteristics and resolution of the computer used.
Therefore, the seller is not liable for any inconsistencies in the graphical representations of products on the website due to these technical reasons, as these are purely illustrative.

Sales Prices

All product prices and shipping costs indicated on frusciosport.it and in the order confirmation are VAT inclusive for the European Union.
The valid prices are those displayed on the site at the time of purchase and order confirmation.

Product prices and shipping costs may change without notice.
You must check the final sale price before submitting your order.

All orders are shipped from Italy.
Unless otherwise indicated, prices and shipping costs do not include customs duties or related taxes, which cannot be calculated in advance if the shipment is outside the EU or in countries with import fees.
These charges are the customer’s responsibility and must be paid at the time of delivery.

Order Modifications

If you wish to modify an order that has already been processed, you can write to sport@meneghinieassociati.it, and we will let you know if the modification is possible.
We will inform you of any changes in product pricing, delivery times, or other relevant details.

Payment Methods

On frusciosport.it, you can pay securely by credit card, prepaid card, PayPal, or split your payment into installments using Klarna.
At no time during the purchase process does M&A have access to your credit card information (e.g., card number or expiration date), which is transmitted securely using encrypted protocols directly to the financial institution (bank, PayPal, or Klarna).

No data is stored in M&A’s IT systems.
Therefore, M&A cannot be held responsible for any fraudulent or improper use of credit or prepaid cards by third parties.

Right of Withdrawal

If the purchased item is defective, it can be repaired or replaced by sending an email to sport@meneghinieassociati.it with photos of the alleged defect attached.
You also have the right to withdraw from the contract if product supply is suspended for technical reasons or we inform you of a future suspension for more than 30 days.

M&A guarantees the quality of the products sold on its online store; however, small imperfections should not be considered defects but part of the entirely Made in Italy production process.

Shipping

Orders are processed the day after they are placed and take 2–3 business days in Italy depending on the courier.
Orders are shipped by M&A SPORT ASD from [insert full address], Italy.
We ship worldwide, and shipping rates for each country are shown at checkout.

In Italy, shipping is free for orders over €79.
In other countries, shipping and customs costs vary and are the customer’s responsibility.
M&A is not liable for delays caused by couriers or external circumstances.

It is essential that you enter correct shipping details so that the courier can deliver your order or contact you if necessary.

Returns

We accept returns within 14 days of delivery.
Items must be unused, with original tags, and in their original packaging.
We will assess the condition of the item and issue a voucher of the same value to be used on our website within one year of receiving the return.

Return shipping costs are the customer’s responsibility.
We recommend using a traceable postal service, as M&A is not responsible if the package is lost or damaged in transit.

Exchanges

We accept exchanges within 14 days of delivery.
Items must be unused, with original tags, and in their original packaging.
We will assess the item’s condition and ship the new product once we receive the return.

Return shipping costs are the customer’s responsibility.
We recommend using a traceable postal service, as M&A is not responsible if the package is lost or damaged during transit.

M&A reserves the right to refuse returns of items that do not meet the conditions (the product must be intact and unused, tags still attached, and not damaged or dirty).

Website Use

If you create an M&A account, you are responsible for maintaining the confidentiality of your username and password, as well as all activities conducted under your login credentials.
Please notify us immediately by email at sport@meneghinieassociati.it if you discover or suspect unauthorized use of your login details.

All trademarks, intellectual property, distinctive signs, names, images, photos, written or graphic text, and all other intangible assets protected by laws and international conventions displayed on the website remain the exclusive property of M&A SPORT ASD.
Access to the website and/or purchase agreements does not grant any rights to the customer.

M&A reserves the right to suspend, limit, or terminate access to the website or any part of it at any time without notice.
We strive to ensure the website is always available, but we do not guarantee uninterrupted or error-free service.

M&A is the owner or licensee of the website’s design, text, and graphics.
You may link to our homepage provided the link is made in a fair and lawful manner, and does not harm or exploit our reputation or imply any form of association or approval from M&A.
Any link to third-party websites is provided for informational purposes only and does not constitute endorsement by M&A.